Your Website Is Never "Done"
Many Kenyan business owners treat their website like a one-time expense. They pay for development, celebrate the launch, and then nothing — no updates, no checks, no maintenance. Months later they wonder why traffic has dropped, why the site feels slow, or worse, why it's been hacked. The truth: your website is a living system that requires ongoing care. Technology evolves. Security threats emerge. Content becomes outdated. Software needs patching. Ignoring maintenance doesn't save you money — it creates risk that eventually costs far more than prevention.
What happens without maintenance:
- Security vulnerabilities — outdated software gets hacked
- Slow performance — unoptimised sites frustrate visitors and lose rankings
- Broken features — forms, payments, and integrations stop working
- SEO decline — Google penalises outdated, slow sites
- Data loss — no backups means permanent loss if disaster strikes
- Emergency costs — fixing a hacked site costs 10× prevention
Your website is the face of your business online. Neglecting it is like never servicing your vehicle — eventually, it breaks down, usually at the worst possible moment.
The Cost of Neglect
Security Breach
Hackers actively scan for outdated websites. A breach can mean defacement, malware infecting visitors, stolen customer data, and your site being blacklisted by Google. Recovery costs: KES 50,000+ and significant reputational damage.
Data Loss
Without daily backups, a server failure or accidental deletion means your content, customer data, and hard work vanish permanently. Rebuilding from scratch costs far more than prevention.
Lost Revenue
Every hour your site is down or slow, you lose sales. For e-commerce sites, downtime during peak hours can cost thousands in lost revenue. Customers who encounter a broken site rarely return.
SEO Penalties
Google's algorithms reward fresh, fast, secure sites. Outdated content, slow loading, and security warnings push you down rankings — making you invisible to customers searching for your services.
The choice is simple: pay a little for prevention now, or pay a lot for emergency recovery later.
What Website Maintenance Delivers
Professional maintenance transforms your website from a liability into a reliable, high-performing business asset:
Your website becomes a dependable business tool — always available, always secure, always performing.
Our Maintenance Services
Comprehensive care — from security to updates to strategic reviews.
Security Monitoring & Patches
We continuously monitor for vulnerabilities, apply security patches, and protect against emerging threats.
- 24/7 security scanning
- Core software updates
- Plugin/extension patches
- Malware detection & removal
- Firewall monitoring
- Security audit reports
Daily Automated Backups
Your data is backed up every day and stored securely off-site. If disaster strikes, we restore instantly.
- Daily full site backups
- Database backups
- Off-site secure storage
- 30-day backup retention
- One-click restore
- Backup testing verification
Performance Optimisation
We keep your site fast — because speed directly impacts user experience and search rankings.
- Monthly speed audits
- Image optimisation
- Database optimisation
- Caching configuration
- Core Web Vitals monitoring
- Load time reporting
24/7 Uptime Monitoring
We monitor every minute of every day. If your site goes down, we know before you do — and we fix it.
- 1-minute check intervals
- Instant alert notifications
- Automated recovery attempts
- Monthly uptime reports
- 99.9% uptime guarantee
- Root cause analysis
Content Updates
Need to update text, add a team member, or publish a blog post? We handle it fast and professionally.
- Text and image updates
- New page creation
- Blog/article publishing
- Team/staff additions
- Product updates
- Document uploads
Hourly rates apply beyond included updates (varies by plan).
Emergency Support
When things go wrong — a hacked site, payment failure, critical error — we respond with priority urgency.
- Under 1-hour response time
- Emergency contact channel
- Weekend/holiday coverage
- Malware cleanup
- Disaster recovery
- Post-incident report
SEO & Core Web Vitals Monitoring
We track your search rankings and Core Web Vitals, alerting you to any drops and making recommendations.
- Monthly ranking reports
- Core Web Vitals tracking
- Competitor monitoring
- SEO health checks
- Traffic anomaly alerts
- Optimisation recommendations
Quarterly Strategy Reviews
Every quarter we review your website's performance, discuss opportunities, and plan improvements.
- Performance analysis
- Growth opportunity discussions
- Feature recommendations
- Roadmap planning
- Budget forecasting
Signs You Need Website Maintenance
If any of these sound familiar, your website is at risk. A maintenance plan eliminates these worries.
Who Needs Website Maintenance?
Professional image depends on reliability and fresh content.
Downtime means lost revenue — every minute counts.
Patient trust depends on security and availability.
Multiple stakeholders rely on accurate, current information.
Donor confidence requires a professional, secure presence.
Booking systems must work 24/7 without failure.
In short: any business that relies on its website for leads, sales, or credibility needs maintenance.
Website Maintenance Plans
Choose the level of protection your website needs. All plans include 24/7 monitoring, daily backups, and security patches.
Essential
KES 12,500/mo
Billed monthly
For small business websites with basic needs.
- 24/7 uptime monitoring
- Daily automated backups
- Security patches & updates
- Monthly performance check
- 1 hour content updates included
- Email support
Professional
KES 25,000/mo
Billed monthly
For growing businesses that rely on their website.
- Everything in Essential +
- Core Web Vitals monitoring
- Monthly SEO health check
- 3 hours content updates included
- Priority email & phone support
- Quarterly strategy review
- 4-hour emergency response
Enterprise
KES 45,000/mo
Billed monthly
For high-traffic sites and critical business platforms.
- Everything in Professional +
- Advanced security scanning
- Load testing & optimisation
- 8 hours content updates included
- 24/7 priority phone support
- Monthly strategy review
- 1-hour emergency response
All plans are month-to-month — no long-term contracts. Cancel anytime.
Add-On Services
Enhance your plan with additional services:
KES 3,500/hour
KES 8,500/month
KES 12,000/quarter
Frequently Asked Questions
Why can't I just maintain my website myself?
You can — if you have the technical expertise and time. But maintenance requires consistent attention: monitoring for issues, applying security patches, testing backups, optimising performance. Most business owners are too busy running their business. One missed security update can lead to a hacked site that costs far more than years of professional maintenance.
What happens if my site goes down?
Our monitoring system alerts us within 1 minute. We immediately investigate and work to restore your site. For critical issues we follow our emergency response protocol. You'll receive a report explaining what happened and what we did to fix it.
Do you maintain sites you didn't build?
Yes. We maintain websites built by other developers. We conduct an initial audit to understand your site's architecture and any existing issues before taking over maintenance, ensuring we can provide the same level of care as sites we built ourselves.
What if I need updates beyond my plan's included hours?
We bill additional updates at our standard hourly rate of KES 3,500/hour. We always confirm before starting any work that would exceed your included hours — you are never surprised by unexpected charges.
Can I pause my maintenance plan?
Yes, you can pause or cancel anytime with 30 days' notice. However, we strongly advise against pausing — security threats don't take breaks. A site without maintenance is vulnerable from day one of any gap in coverage.
Protect Your Digital Investment
Your website works 24/7 for your business. It deserves the same protection as any other business asset. Don't wait for an emergency — get proactive maintenance today.
Get Free Consultation