Sustaining Your Digital Investment

Launch is the Starting Line. Consistent Excellence is the Race.

Serving All East Africa
Nairobi, Kenya Kampala, Uganda Dar es Salaam, Tanzania Kigali, Rwanda Addis Ababa, Ethiopia Juba, South Sudan

Maintenance Impact Results

99.9%

Application Uptime

48h

Critical Fix Response

40%

Performance Gain

95%

Client Retention

TRUSTED BY INDUSTRY LEADERS
Google Partner Microsoft Partner Safaricom Partner AWS Partner Android Partner

Transparent Pricing

Starting from $199/month

Basic maintenance plan includes 24/7 monitoring, security updates, and bug fixes

Download Maintenance Checklist

The Unseen Engine of Success – Sustaining Your Digital Investment

In the rush to launch, a critical truth is often overlooked: an app is not a product, it's a service. Post-launch is when the real work—and the real relationship with your users—begins. Operating systems evolve. Security threats emerge. User expectations rise. Without a dedicated team to steward your application, even the most groundbreaking launch can stall, stagnate, or become a liability. This is why proactive app maintenance is essential.

Your app's lifecycle is our commitment. We provide the ongoing care that transforms a one-time project into a continuously evolving digital asset, whether it's a sleek native app, a versatile cross-platform app, or a resilient progressive web app. At WinK Dev Solutions, we understand that excellence is sustained, not just achieved.

Frequently Asked Questions

What's included in your application maintenance plans?

Our maintenance plans include 24/7 monitoring, regular security updates, bug fixes, performance optimization, compatibility updates for iOS/Android, analytics reporting, priority support, and strategic feature enhancements. We offer tiered plans from basic support ($299/month) to comprehensive care including server management and emergency response through our managed IT services.

How quickly do you respond to critical bugs or outages?

We provide SLA-based response times: Critical issues (system down) within 1 hour, major bugs within 4 hours, and minor issues within 24 hours. Our Nairobi-based team ensures rapid response during East African business hours with 24/7 emergency coverage for critical incidents affecting business operations across the region through our comprehensive support infrastructure.

Do you maintain apps built by other developers?

Yes, we provide maintenance for applications built by other development teams. We conduct a comprehensive code audit first to understand the architecture, identify technical debt, and establish baseline performance metrics before taking over ongoing support and optimization responsibilities. Our team of software experts can handle any codebase.

What are your maintenance service rates?

We offer flexible pricing starting from $299/month for basic maintenance. Pricing depends on app complexity, required support level, and additional services. Contact us for a custom quote tailored to your specific needs. We provide transparent pricing with no hidden fees for our application maintenance services across East Africa.

Why Maintenance is Your Most Strategic Investment

Think of your app as a high-performance vehicle. You wouldn't buy a race car and never change the oil, check the tires, or tune the engine. Neglect leads to breakdowns. For your digital product, "breakdowns" are crashes, security flaws, negative reviews, and user abandonment. Proactive app maintenance is the scheduled service that keeps you ahead of competitors and in tune with your market—from the bustling streets of Nairobi to emerging markets across East Africa.

Whether you're running an ecommerce site in Kenya or a utility tool for regional operations, consistent maintenance ensures your digital assets remain competitive, secure, and aligned with evolving user expectations. This is what sets apart the best app developers Kenya from those who simply deliver and disappear.

"After our initial launch, we thought development was done. Within months, an iOS update broke a key feature. WinK Dev Solutions' maintenance team had a fix deployed in 48 hours. Their proactive care has saved our reputation and kept our user base growing for our Nairobi-based FinTech startup operations."

— CTO, Nairobi-Based FinTech Startup

Our Sustenance Framework: A Proactive Partnership

We move far beyond reactive bug-fixing. Our maintenance plans are structured partnerships designed for growth, stability, and continuous value delivery.

Scheduled, Intelligence-Driven Updates

We don't just update when forced to. We proactively manage compatibility with the latest OS versions (iOS, Android), integrate critical third-party service patches, and implement performance refinements. This ensures your app—be it a complex ecommerce site in Kenya or a utility tool—remains stable, secure, and compatible with the modern device ecosystem through our comprehensive update management services.

Schedule Updates

Systematic Bug Resolution & Performance Tuning

Issues are inevitable in complex software. Our systematic monitoring and streamlined reporting pipeline allow us to identify, diagnose, and resolve bugs swiftly, often before they impact a majority of users. We also continuously monitor for performance regressions—slower load times, higher battery drain—and optimize code to keep your app running smoothly with our comprehensive performance monitoring solutions.

Optimize Performance

Strategic Feature Enhancements & Iteration

The market doesn't stand still, and neither should your app. Our maintenance partnership includes analyzing user feedback and analytics to recommend and implement thoughtful feature additions, UI refinements, and workflow improvements. This iterative approach, guided by some of the best app designers Kenya, ensures your app evolves in line with user needs and business goals across East Africa.

Enhance Features

Our Pledge: Holistic Application Stewardship

Partnering with us for ongoing care means you gain a dedicated technical team committed to the longevity of your product. We provide comprehensive stewardship:

Security Vigilance

Regular security audits and immediate patching for vulnerabilities through our comprehensive cybersecurity solutions.

Performance Analytics & Reporting

Clear insights into app health, user engagement, and stability metrics with our business intelligence solutions.

Backend & API Support

Ensuring your app's server infrastructure and integrations remain robust with our infrastructure management.

App Store Compliance & Submissions

Managing the ongoing process of updates through Apple App Store and Google Play for your mobile applications.

Priority Support Channel

Direct access to your dedicated maintenance team for urgent issues, ensuring rapid response and resolution managed by WinK Dev Solutions through our comprehensive support services.

"Our ecommerce site in Kenya requires constant tuning for peak sales periods and new payment integrations. WinK Dev Solutions' maintenance service acts as an extension of our tech team, ensuring uptime and implementing enhancements that have directly increased our average order value for our regional retail operations."

— E-commerce Director, Regional Retail Brand

Multiple Locations Across East Africa

Secure Your App's Future, Today

An unsupported app is a depreciating asset. A maintained app is a growing channel for revenue, engagement, and brand loyalty. This is the standard set by the best app developers Kenya.

Don't just launch. Last. Explore our complete maintenance and support services